Human resources professionals often conduct investigations for various occurrences among employees. Use a risk management approach to increase understanding of investigations. Learn to develop an investigation process to ensure you are doing the right thing. This process goes beyond a basic checklist by providing an integrative process that includes four main phases. Review examples of investigations, as well as discuss your own investigation scenarios, using each of the four phases. This course is approved for recertification credits in HR General (4) toward a PHR, PHR, PHRca and SPHR through the HR Certification Institute (HRCI).